Richard Lehr writes about a completed project for Konica Minolta using DominoPDF for creating professional looking sales proposals and letters.
With its headquarters in Basildon, Konica Minolta Business Solutions is one of the UK’s leading document solutions companies, providing cutting-edge business solutions in digital copying and printing. In the UK, Konica Minolta Business Solutions (UK) Ltd has an extensive network of direct sales and service centres and independent full-service dealerships that covers the country. There are 23 direct sales offices in strategic locations and over 130 dealerships from Inverness to Newquay and Cardiff to Norwich.
Konica developed a Lotus Notes Domino based CRM application in the past to fulfill the needs of the salespeople and tele-salespeople. After the merge of Konica and Minolta the unified sales department decided to stick with Lotus Notes and Domino. But as an extension of the existing CRM, a modern user interface came into the list of things to do.
During the concept phase of the modern CRM system the question arose on how to handle the document management. Currently, letters and quotes are printed, filed and sent out by postal service.
A final decision was made to create professional sales letters, proposals and quotations using PDF and avoid manual processing.
To meet this Konica Minolta requirement DominoPDF was integrated with the existing CRM application on Domino. DominoPDF is used for creating letters and quotes in a portable format (PDF) for all sales divisions of in the whole country.
DominoPDF avoids all formatting problems typically experienced with direct printing from Lotus Notes forms and views. DominoPDF also gives the facility to send out PDF files by email and make it easy to attach the created PDF files directly to the sales activity form.
About the Author
Richard Lehr is a certified Domino Professional and is based in Germany. He has been working as a Lotus Domino Administrator as well as a Lotus Domino Designer from 1997. Since 1999 he is working as an independent consultant.
Richards customers include small companies with just one Lotus Domino Server to global enterprises with a wide network of Lotus Domino Servers.