When using DominoPDF to convert attachments the OpenOffice interface is used. In some cases, security settings may need to be adjusted to allow DominoPDF to interact with OpenOffice.
On the server machine where OpenOffice is installed, execute the following;
Start > Run > dcomcnfg
Navigate to: Component Services > Computers > My Computer > DCOM Config > OpenOffice.org 1.1 Text Document
Open the properties of OpenOffice.org 1.1 Text Document (right-click Properties)
Go to Identify tab
Choose the interactive user radio button
The idea behind this is to tell OpenOffice to run as the currently logged in user.
Alternatively, you can specify an explicit user.
If needed you may have to specify execution priviliges via the Security tab.
Note that instead of “The interactive user” setting you may need to add the account you are currently logged into to the DCOM setting.
Repeat the above process to any of the other OpenOffice DCOM entries.
Running Domino as a Service
If you run the Domino Server as a service you may need to enable the Log On used to interact with the desktop.
Open the Service properties for “Lotus Domino Server” and click the Log On tab.
Enable “Allow service to interact with desktop”.
